Thinstuff Help Center

Contact support Downloads

Tips and answers from the Thinstuff team.

Need assistance?

For any issues and questions related to our software please feel free to contact our support team.

License reactivations

Usually an activated license is bound to the hardware of each machine.
In case you need to migrate your license to a new server follow this guide.

Report an issue

Before reporting an issue have a look into our FAQ database to see if the issue was already reported.

Please provide following information when contacting our support team:

  • Describe the issue
  • Steps to reproduce the behavior
  • Expected behavior
  • Screenshots
  • Environment
  • License ID or Thinstuff Account ID
Report an issue

How can we help?

Activate license
Upgrade license
Windows 11
RemoteApps
Webcam
macOS

Common topics

Getting Started

Here we show you how to set up Thinstuff XP/VS Server

6 articles in this collection

Configuration

Here you are going to learn everything about the configuration in depth (Advanced)

8 articles in this collection

Licensing

Find out everything you need to know about our licensing

3 articles in this collection

Orders and payments

Learn more about how to place your order

5 articles in this collection
Show all FAQs

Thinstuff recommends

Connect to XP/VS Terminal Server with Thincast Remote Desktop Client for Linux, macOS and Windows.

A free multi-platform Remote Desktop Client, developed by our partner company and fully compatible with Thinstuff software.

It offers features like built-in support for redirecting webcams, remote apps, regular security updates and hardware-accelerated video decoding to extend the battery life of your device, ideal when working on the go.

Go to thincast.com

Remote Desktop Software

Resources

Company

Official partners

© 2005 - 2025 Thinstuff s.r.o.
Cookie settings |
Imprint | Privacy | Terms and Conditions